Customer Support Services

Q: Access to 3rd party engineers

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> We have direct access to 3 rd party engineering resources from BT and Openreach and other providers, for expert support as and when needed.

Hassle-Free Tech Support, No IT Expertise Needed

With Saint IT, you can rely on our dedicated support team to ensure the continued success and smooth operation of your business systems. Our first-class customer support services, with your own priority ticket portal, helps you to keep track of your support tickets and update us of any new issues found.

Put more time into what you do best.

At Saint IT, we are committed to delivering the highest level of after-sales care, ensuring your solutions continue to perform optimally. So you can focus on what you do best.

Our Outstanding Support Service Includes:

Best Practise MethodologiesMaarten Westera2025-03-16T18:18:27+00:00

Best Practise Methodologies

Our best practice implementation and technologies ensure we reduce the risk of issues from occurring in the first place.

Comprehensive Fault DiagnosisMaarten Westera2025-03-16T18:18:08+00:00

Comprehensive Fault Diagnosis

Our comprehensive fault diagnosis, means we don’t cut corners and we don’t take risks, ensuring all issues are resolved in a timely manner

Thorough audit of your existing networkMaarten Westera2025-03-16T18:17:40+00:00

Thorough audit of your existing network

We undergo a thorough audit of all our client sites and review of your existing local network, switches, firewall and routers prior to any support agreement.

If we are concerned about any aspect, or see any red flags we’ll discuss a plan with you to minimize any risks.

Wireless access point troubleshootingMaarten Westera2025-03-16T18:17:18+00:00

Save money by letting us take care of the technical stuff.

No need to hire costly IT staff or struggle with complex tech jargon—our expert support takes the hassle out of technology, so you can focus on what you do best.

Request this service